RETURNSOur policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We are also unable to offer a return or refund service on any personalised items, unless there is a manufacturing issue. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Returning ItemsTo return your product, you should mail your product to:
Wander Collective, Beechwood, The Gardens, HX1 2PL, UK
On returning your item you are responsible for the full cost of shipping and ensuring the product is adequately protected. It is your responsibly to photograph the item(s) in the packaging to provide an accurate account of the products
If you are shipping an item(s) over £20, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.